KiwiTechnics Terms and Conditions All upgrades we sell require professional installation and/or a high mechanical aptitude. We do not accept returns of products that are used, improperly installed or damaged and we are not responsible for any damage as a result of use or installation of our parts unless installed by a recognised technician and warranty is expressed prior to purchase. All products have a one year RTB (return to Base) warranty. Any refunds given or repairs or replacements made will only come after the item is returned and inspected by Kiwitechnics Ltd at our facilities in Auckland, New Zealand. All shipping is the responsibility of the customer and no shipping charges will be refunded by Kiwitechnics Ltd unless refunded by the carrier. Photos are not acceptable in place of physical inspection. Firmware updates are made at the customers risk. While every effort has been made to make an error free update system the cpu is rewriting it’s own program code during this proceedure and a corrupt file or power problems have the potential to render the cpu with non functioning code. This can be repaired at the factory under the above warranty. Items shipped without tracking are at the customers risk. Restocking fees may apply, and any item refused return will be returned at the customers expense. Customs documents will only reflect the actual price and wont be adjusted to circumvent international postal and tax regulations. All items are tested prior to shipment to guarantee our customers a high quality product. Any questions should be directed to us prior to ordering. We're happy to help! Disclaimer Accountability for content The contents of our pages have been created with the utmost care. However, we cannot guarantee the contents' accuracy, completeness or topicality. According to statutory provisions, we are furthermore responsible for our own content on these web pages. In this context, please note that we are accordingly not obliged to monitor merely the transmitted or saved information of third parties, or investigate circumstances pointing to illegal activity. Our obligations to remove or block the use of information under generally applicable laws remain unaffected by this. Accountability for links Responsibility for the content of external links (to web pages of third parties) lies solely with the operators of the linked pages. No violations were evident to us at the time of linking. Should any legal infringement become known to us, we will remove the respective link immediately.